FAQ
Question list
Fanjingshan, Guizhou · Answers to common questions on tickets, entry, refunds and transport
Can I get a refund? Refunds & Changes
Unused tickets can be refunded via “Order Lookup,” returned to the original payment method once approved. Specific rules follow the site’s booking notice.
Can I refund a ticket I did not use? Refunds & Changes
Unused tickets can be refunded via "Order Lookup"; once approved, the amount returns to the original payment method. Used or expired tickets are non-refundable.
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